Ever woken up at 2:00 am trying to remember the name of the American 1970s band that came from an Australian Aboriginal saying? Or sat down with your child as they attempted to find scholarly journal articles for their assignment on the endangered Ailuropoda melanoleuca? Or just wanted to know how to put more than one book on hold at a time from the Sno-Isle Libraries' online catalog?
All these questions can be answered any time of day, any day of the week through our Chat with a Librarian service. Sno-Isle librarians participate in this service each afternoon, and other librarians in Washington State are available the rest of the day to field questions. Even in the middle of the night a librarian from a cooperating library somewhere in the country is ready willing and able to help.
This virtual chat service is accessible from the library website through the Ask a Librarian choice on the teal menu bar. From there you can either use the "ask wa" qwidget on the right, or click on the "Connect with a Librarian" link. You can remain anonymous, but if you provide your email address, you will receive a transcript of your chat session so you can go back to the information and web sites provided by the librarian.
So the next time you have a question that can't wait for an email response and it's too late or early to phone us, chat with a librarian through this virtual reference service and get an answer right away.